Get in Touch With Us

Got a question about a review, spotted something that needs updating, or want to flag a concern about one of the sites we cover? This page explains how to reach the team behind Best Bitcoin Casinos and what happens once your message lands in our inbox.

The Best Way to Reach Us

Email is the most reliable way to get in touch. Send your message to [email protected] and we will read it personally rather than routing it through an automated system. A real person on our editorial team reviews every message.

To help us get back to you faster, tell us upfront what your message is about. A short line at the top — "correction," "general question," "partnership enquiry" — means we can direct it to the right person straight away instead of it sitting in a general queue.

What We Can Help With

• Review accuracy — If something we have written about supported coins, bonus terms, withdrawal limits, or licensing looks out of date for any of the sites we cover, including BetPanda, CoinPoker Casino, Cryptorino, or any other option ranked on this site, let us know so we can look into it.
• General questions about crypto casinos — If you are new to gambling with Bitcoin, Ethereum, Litecoin, or stablecoins like USDT and USDC, and something on the site is not clear, ask and we will do our best to explain it plainly.
• Content suggestions — If there is a topic you think we should cover, such as a specific coin, a wallet setup question, or a state-by-state legal question, we welcome the input when planning future coverage.
• Partnership and editorial enquiries — If you represent a crypto casino or an affiliate network and want to discuss coverage, introduce yourself and explain what you are proposing. We are upfront that this site may earn commission from some listed operators, but commercial relationships never decide our rankings.
• Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please say so in your message. We take this seriously and can point you toward support resources, including the National Problem Gambling Helpline.

What Happens After You Send a Message

Every message is read by a member of our editorial team, not filtered through a chatbot or a canned-reply system. We aim to respond within a couple of working days, though enquiries that require checking facts against an operator's current terms — bonus wagering requirements, licensing status, or payout limits, for example — may take a little longer to answer properly rather than quickly.

If your enquiry concerns a correction, we will verify the detail before updating anything published on the site. If it concerns a partnership, we will reply with next steps or a polite decline, depending on fit.

Before You Write to Us About a Specific Casino

If your question relates to a particular operator — deposit issues, a bonus that did not apply as expected, or a withdrawal delay — contacting that casino's own support team directly is usually faster than going through us, since we do not manage player accounts or hold funds on behalf of any site we review. We can, however, take note of recurring reader issues when we next update our coverage.

For readers comparing options more broadly, our rankings and write-ups on the main site cover supported cryptocurrencies, KYC and no-KYC verification approaches, licensing, and payout speed across the operators we track. If you are researching alternatives outside the US, our page on trusted non-GamStop casinos in the UK covers a separate market and may be useful if that applies to your situation.

A Note on Responsible Gambling

Gambling carries a real risk of losing money, and playing with cryptocurrency adds the risk of price volatility on top of that. If you are contacting us because gambling has become stressful, unaffordable, or difficult to control, please mention it directly — we treat these messages as a priority, not a routine enquiry. Support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated US operators, so building in your own limits before you play matters more, not less.

This site is intended for adults only, and the minimum age to gamble at any casino we cover is 18 or 21 depending on the operator and your state's rules — check the specific site's terms before signing up.

Getting in Touch, Step by Step

1. Email us at the address above with a short subject line describing your enquiry.
2. Include any relevant detail — which casino, which page, or which section of the site your question relates to.
3. Allow a couple of working days for a personal reply, longer if we need to verify something first.
4. If your enquiry needs urgent responsible gambling support, contact 1-800-GAMBLER directly rather than waiting on an email reply.

We appreciate readers who take the time to flag inaccuracies or ask honest questions — it is part of how we keep this site useful. Thank you for reaching out.